General Privacy Statement
At Dream Flat, we respect your privacy and are committed to protecting your personal information. This policy outlines how we handle the data collected from users of our website and clients during the apartment selection process.
Key Definitions
This section provides clear definitions of terms used in our Privacy Policy to help you understand how your data is handled at Dream Flat.
- Personal Data refers to information that identifies or can identify an individual, including name, contact details, and preferences related to our services.
- Processing means any operation or set of operations performed on personal data, such as collection, storage, use, or disclosure.
- User denotes any individual who visits or interacts with the Dream Flat website or services.
- Service refers to all offerings provided by Dream Flat, including apartment listings and client consultations.
- Cookies are small files stored on your device that help enhance user experience and gather information about site usage.
Data Collection Practices
We collect certain data to improve our services and provide customized apartment selection support while respecting user privacy.
Data You Provide
Items of personal data submitted directly by users may include:
- Contact information such as name, email address, and phone number.
- Preferences related to apartment features and amenities.
- Feedback and inquiries communicated through our website.
- Account registration details when creating a user profile.
- Payment information for processing transactions securely.
- Communication history with Dream Flat representatives.
Automatically Collected Data
To enhance user experience, certain information is gathered automatically:
- IP addresses and browser type used when accessing dreamflat.click.
- Device information including operating system and screen resolution.
- Browsing behavior such as visited pages and interaction time.
- Cookies and similar tracking technologies data.
- Geolocation data derived from IP address for regional service customization.
- Analytics data supporting website performance and improvements.
Third-Party Data Sharing
Dream Flat may share certain personal information with trusted partners to facilitate services:
- Verified real estate agents assisting with apartment transactions.
- Payment processors ensuring secure business handling.
- Marketing service providers helping deliver relevant communication.
Purposes of Data Usage
Collected data is utilized to achieve the following objectives:
- Facilitate apartment search and selection tailored to your preferences.
- Manage account access and maintain customer records securely.
- Process transactions and related billing inquiries.
- Provide customer support and respond to inquiries efficiently.
- Send updates about new listings and service enhancements.
- Monitor website usage to optimize functionality and user experience.
- Comply with legal obligations and regulatory requirements.
- Protect Dream Flat’s rights and property against unauthorized use.
Legal Grounds for Data Processing
Dream Flat processes personal data based on applicable legal grounds including:
- User consent freely given for specific service purposes.
- Contractual necessity related to apartment rental or purchase.
- Compliance with legal and regulatory obligations.
- Legitimate interests pursued by Dream Flat to enhance services while respecting user rights.
Cookie Usage Policy
Dream Flat uses cookies to improve browsing experience and provide personalized content.
Types of cookies in use include essential, performance, functionality, and advertising cookies.
Cookies are categorized as strictly necessary, analytical, and marketing-oriented.
Users can manage cookie preferences through browser settings or via available controls on our site.
Read our full Cookie Policy for more details.
Data Sharing Practices
We share personal information only when necessary and with trusted partners committed to confidentiality.
- Collaboration with real estate professionals involved in transaction processing.
- Engagement of payment gateways for business operations.
- Utilization of analytical services to improve website performance.
- Compliance with legal requests from governmental authorities.
- Service providers assisting with marketing and customer engagement.
- Support contractors responsible for website maintenance and security.
International Data Transfers
Some personal data may be transferred to service providers located outside Canada, ensuring adequate protections are in place.
Transfers comply with applicable privacy regulations through mechanisms such as standard contractual clauses and security measures.
Data Retention Policy
Dream Flat retains personal data only for as long as necessary to fulfill service purposes and comply with legal obligations.
Account information is retained for active users or according to statutory requirements after account closure.
Communications and inquiries are stored to ensure service continuity and for record-keeping.
Technical logs are kept temporarily to monitor website integrity and security.
Upon expiry of retention periods, personal data is securely deleted or anonymized.
Data Security Measures
Protecting your personal information is a priority at Dream Flat. We implement diverse security protocols to prevent unauthorized access and data breaches.
- Use of encryption technologies during data transmission and storage.
- Regular security audits and system updates to address vulnerabilities.
- Access controls limiting data handling to authorized personnel only.
Your Rights Regarding Personal Data
Users have rights concerning their personal data, which they can exercise as follows:
- Access to personal data held by Dream Flat.
- Request correction of inaccurate or incomplete data.
- Request deletion of personal data under certain circumstances.
- Object to data processing based on legitimate interests.
- Request restriction of data processing as applicable.
- Data portability to transfer information to another service.
- Withdraw consent where processing is based on it, without affecting legality prior to withdrawal.
- Lodge complaints with data protection authorities regarding data handling.
Your Privacy Rights Request
Dream Flat is committed to respecting your privacy rights. If you want to access, correct, or delete your personal data, please submit a request through our dedicated privacy portal.
info@dreamflat.click
We aim to respond to your privacy rights requests within 30 calendar days of receipt.
Compliance with GDPR and Canadian Privacy Laws
Dream Flat processes personal data in compliance with the General Data Protection Regulation (GDPR) to safeguard your privacy and data security.
- The right to access your personal data held by Dream Flat.
- The right to rectify inaccurate or incomplete personal data.
- The right to request the deletion of your personal data under certain conditions.
- The right to restrict or object to the processing of your personal data.
- The right to data portability for the information you have provided.
- The right to withdraw consent at any time without affecting prior processing.
If you have concerns about how your data is managed, you may contact the relevant supervisory authority in Canada for data protection issues.
Marketing Communications
With your consent, Dream Flat may send you promotional offers and updates related to luxury apartment selections and real estate trends.
You can unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails.
Privacy Notice for Children
Dream Flat does not knowingly collect personal information from children under the age of 16. If you believe we have such data, please contact us for removal.
Links to Third-Party Websites
Our website may contain links to external sites. Dream Flat is not responsible for the privacy practices or content of these third-party websites.
Modifications to This Privacy Policy
We may update our privacy policy from time to time. Changes will be posted on this page with an updated revision date.